Candidate CRM software

Your customers have a CRM. Your candidates should too.

Candidate context gets lost in personal inboxes, forgotten calls, and old application records. Hire keeps the relationship visible from first application to future opportunity.

  • One communication timeline
  • Consent-aware talent pools

Choose a candidate CRM with clear boundaries

Keep a future opportunity connected to the person, not a copied spreadsheet row.

Use these questions to separate an active application workflow from an appropriate, candidate-controlled relationship that may matter later.

1. Current hiring

Keep the vacancy decision in its own workflow.

Can a new application stay distinct?

It should. The vacancy, stage, owners and post-interview feedback belong to the current application, while the candidate record can retain relevant earlier context.

Can the next recruiter see the useful history?

Look for one searchable timeline that brings earlier applications, conversations, notes and tasks into view without recreating the relationship in a separate tracker.

2. Future contact

Give the candidate a visible choice.

Is the talent-pool choice separate from applying?

It should be. In Hire, a candidate can accept a talent-pool invitation, set preferences and withdraw, separately from the application terms.

Can your team apply its own retention policy?

Ask how the system supports your organisation's configured candidate retention and withdrawal workflow, instead of leaving old records across personal mailboxes.

3. Recruiter judgement

Make rediscovery explainable and human owned.

Can a recruiter understand why someone is surfaced?

Hire provides explainable talent-pool recommendations, so the recruiter can review the context before deciding whether a follow-up is appropriate.

Who decides whether to contact or advance a person?

Your recruitment team does. Hire keeps the relationship context and the work visible. It does not make hiring decisions or assess candidates.

Candidate communication timeline

Remember what was said, sent, and agreed.

Emails, call notes, recruiter notes, applications, tasks, and system changes stay searchable on the candidate record. Record a call or WhatsApp exchange as a note when it happened outside a connected mailbox.

Lina Al-Khatib profile
Lina Al-KhatibCandidate record · 3 applications
Open any activity to see the full context.
Candidate reached outHire kept the recordYour team followed up
Candidate reached out
Hire kept the record
Your team followed up

Connected email

Send and receive through Google Workspace or Outlook.

Connect Gmail or Microsoft Outlook, including personal and shared mailboxes. Hire can send automated application receipts and recruiter messages, then synchronise replies and attachments back to the candidate timeline.

Connected emailGoogle Workspace

Gmail sending, inbound replies, attachments, and shared mailboxes.

Connected
Connected emailMicrosoft Outlook

Outlook sending, inbound replies, attachments, and shared mailboxes.

Connected
Application receivedPaid ads marketer
AutomationSend receipt
From shared mailboxjobs@company.com
Sent and saved to Lina's timeline

Templates, scheduled sending, and bulk communication

Follow up on time without making every message generic.

Start with a reusable template, personalise the candidate fields, choose one person or an eligible group, then send now or schedule the message. Scheduled sends can be cancelled or moved before delivery.

Personalised bulk messageThree candidates selected
Draft
Lina Al-Khatib profileLina Al-KhatibPaid ads marketer
Kiran Mehta profileKiran MehtaGrowth analyst
Amara Okafor profileAmara OkaforPaid media lead
SubjectA quick update about {{vacancy}}

Hi {{first_name}}, I wanted to share an update on your application and the next step.

Scheduled for tomorrow, 09:00

Talent pools and rediscovery

Look at the people you already know before starting from zero.

Rediscover relevant people across your talent pools and previous hiring. Hire keeps recommendations explainable and respects each candidate's invitation, preferences, consent, and withdrawal state.

Talent rediscoveryPeople already known to your team
Growth and marketing pool
Kiran Mehta profileKiran MehtaGrowth analyst

Interviewed in 2025

92%Relevant
Consent active
Amara Okafor profileAmara OkaforPaid media lead

Previous finalist

88%Relevant
Lina Al-Khatib profileLina Al-KhatibPaid ads marketer

Applied twice

84%Relevant
Preferences match

Previous applications and relationship history

When someone applies again, the history comes with them.

Keep separate applications under one candidate profile and review possible duplicate records before merging them. Previous roles, conversations, consent changes, and recruiter notes remain visible under your organisation's configured retention policy.

Lina Al-Khatib profileOne candidate profileLina Al-Khatib

Three applications. One continuous relationship history.

Previous records merged
Previous applicationsNewest first
Paid ads marketerInterviewCurrent
Growth marketing specialistFinalist
Performance marketerWithdrawn
Relationship historyAcross every application
Application receipt sentFrom jobs@company.com
Call note savedDiscussed interview timing
WhatsApp conversation recordedRecruiter-added note, not an automatic sync
Talent-pool consent withdrawnHistory retained under the organisation's configured policy

Candidate CRM questions

The practical details, answered.

Clear answers about connected channels, previous applications, talent pools, scheduling, and candidate control.

Explore the full ATS
Which communication channels connect directly to Hire?

Hire supports connected Gmail and Microsoft Outlook communication through personal and shared mailboxes. Sending, inbound replies, and attachments can stay attached to the candidate profile. Calls and WhatsApp exchanges can be recorded as recruiter notes, but this page does not present them as automatically synced channels.

Can Hire send application receipts automatically?

Yes. A submitted application can trigger a confirmation email. Recruiters can also send from approved templates, schedule messages, and personalise bulk communication.

What happens when a candidate applies for another role?

The new application stays distinct while the person's previous applications and relationship history remain visible on one candidate profile. Possible duplicate records are reviewed before they are merged.

How do talent-pool invitations and withdrawal work?

Talent-pool consent is separate from the application terms. Candidates can accept an invitation, set preferences, and withdraw. Hire uses that state when showing consent-aware rediscovery recommendations.

Can a scheduled candidate message be changed?

Yes. Scheduled candidate messages can be cancelled or rescheduled before they are sent.

See the relationship, not scattered fragments

Use a real candidate journey to explore Hire.

See how connected email, recruiter-recorded conversations, previous applications, talent pools, and consent stay together in one candidate CRM.

  • One communication timeline
  • Gmail and Outlook
  • Consent-aware talent pools
  • Previous applications
  • Candidate-controlled withdrawal